NOTE: Goods that are ordered incorrectly will not be refunded. It is your responsibility to ensure all text and order details are correct. Please check spelling carefully as we write exactly what you have provided. We do not take responsibility for your omissions or errors. Spelling and punctuation checks are your responsibility. If however you do notice an error, please contact us immediately, if the order has yet to be processed we will make any necessary changes.

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As our products are made-to-order, customers will not be eligible for a refund or replacement for:

• errors which occur from a typing error you may have made when ordering;

• defects that are the result of ordinary wear and tear or abnormal use;

• or if you have changed your mind

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Any refunds that do get approved must be prior arranged with our staff and confirmed. We will provide a return number for your parcel.

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